Shipping Policy

Shipping and Delivery Policy: SkyDays Tours & Travels

At SkyDays Tours & Travels, we strive to ensure that your travel experience is seamless and hassle-free from the moment you book with us until you return home. While we don't deal with physical products that require shipping, we do have policies in place to manage the delivery of our travel services. Below is our Shipping and Delivery Policy outlining the terms and conditions regarding the delivery of our services:

1. Booking Confirmation:

   • Upon successful booking of any of our travel services, including flights, accommodations, tours, or packages, you will receive a confirmation email containing all relevant details of your booking. This confirmation serves as proof of your reservation.

2. Delivery of Travel Itinerary:

   • Your detailed travel itinerary, including flight details, hotel accommodations, transportation arrangements, and tour schedules, will be delivered electronically via email. This itinerary will provide you with all the necessary information for your trip.

3. Ticket and Voucher Delivery:

   • Electronic tickets and vouchers, if applicable, will be sent to the email address provided during the booking process. These documents may include airline tickets, hotel vouchers, tour vouchers, and any other relevant travel documents.

4. Delivery Timeframe:

   • Booking confirmations, travel itineraries, electronic tickets, and vouchers will be delivered to your email inbox within 24 to 48 hours of booking, excluding weekends and public holidays.

5. Verification of Booking Details:

   • It is your responsibility to review all booking details, including names, dates, and other relevant information, upon receipt of the confirmation email. Any discrepancies or errors must be reported to us immediately for correction.

6. Communication of Changes:

   • In the event of any changes to your travel itinerary, such as flight delays, cancellations, or schedule modifications, we will promptly communicate these changes to you via email or phone. It is essential to monitor your email and keep us informed of any changes to your contact information.

7. Delivery of Additional Services:

   • If you purchase additional services or upgrades after the initial booking, such as airport transfers, travel insurance, or excursion packages, relevant documentation will be delivered to you electronically as soon as the purchase is confirmed.

8. Delivery Assistance:

   • Our customer support team is available to assist you with any issues or concerns regarding the delivery of your travel documents. If you encounter any difficulties or have not received your documents within the specified timeframe, please contact us immediately for assistance.

9. Refund and Cancellation Policy:

   • Please refer to our Refund and Cancellation Policy for information regarding refunds, cancellations, and changes to bookings. We recommend familiarizing yourself with these policies to understand your rights and responsibilities in case of unforeseen circumstances.

10. Disclaimer:

    • While we make every effort to ensure the timely delivery of travel documents, we cannot be held responsible for delays caused by factors beyond our control, such as technical issues, communication errors, or third-party service providers.

By booking with SkyDays Tours & Travels, you acknowledge and agree to abide by the terms and conditions outlined in this Shipping and Delivery Policy. If you have any questions or require further clarification regarding our policies, please don't hesitate to contact us. We are here to make your travel experience memorable and stress-free.